Guide to Barcelona Citizen Help and Information Offices and Services

Visitors and residents in Barcelona can access local municipal assistance through the Citizen Help and Information Offices, known as OAC. These facilities handle general enquiries and document registration without requiring prior bookings. For other procedures and formalities, appointments must be arranged beforehand.

Office Locations Across Districts

Thirteen offices operate across different city districts. Facilities include the Sant Andreu office at Carrer del Segre 24-32, the Sant Martí office at Plaça de Valentí Almirall 1, and the Les Corts office located at Plaça de Comas 18. Other sites include Ciutat Vella at Carrer de les Ramelleres 17, Horta-Guinardó at Carrer de Lepant 387, Gràcia at Plaça de la Vila de Gràcia 2, and l'Eixample at Carrer d'Aragó 328.

Additional branches operate in Sants-Montjuïc at Carrer de la Creu Coberta 104, Sarrià-Sant Gervasi at Carrer d'Anglí 31, and the Monumental office at Carrer de Sicília 216-218. Central services are available at Plaça Sant Miquel 3, while northern areas are served by the Zona Nord office at Av Escolapi Càncer 5-7 and the Nou Barris office at Plaça Major de Nou Barris 1.

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Contact Channels

Aside from visiting physical locations, individuals can utilise the 'The Council calls you' telephone service or call 010 for citizen information and procedures. The switchboard can be reached at 934 027 000. The central city hall address is Pl. Sant Jaume, 1, 08002 Barcelona.