Hanoi | SERENE SPA Experience


Please note that no refund or change can be made if you are late or fail to show up.
To prevent oversold situations, please fill in alternative time slots in the "Requests and Remarks" section besides the time you have selected when booking.
Please present the e‑voucher on‑site.
Valid only on the booked date and within the opening hours of the day; expired thereafter.

—Serene Spa Highlights—
Relax and unwind at Serene Spa in the heart of Hanoi
Fall in love with spa facilities that instantly put your mind at ease
Choose from a wide range of Serene Spa treatments, from soothing massages to facial treatments.
You can choose the location closer to you from our two branches for your service!
Enjoy all massage or spa treatments, except foot care, in a private room.

—About Serene Spa—
"Serene" is used to describe something that is very calm and peaceful. The name is inspired by the image of lotus petals and cranes. Both are symbols of the Vietnamese spirit, allowing you to immerse yourself in an atmosphere of freedom and tranquillity. Even though you are in the vibrant heart of Hanoi, you can still remain serene. Serene aims to help you find your inner peace. Let your body be pampered, your soul rejuvenated, and your energy revitalised. Using natural products and ingredients, with balanced therapies, we help you let go of your worries, leaving only inner peace, comfort, and vitality.
Serene believes that the body, mind, and spirit need to be integrated and harmonised. At Serene Spa, we offer holistic programmes and therapies that focus on the three key foundations of wellness: movement, breathing, and healing.
Serene Spa is proud to be voted by our guests as one of the best spas in Hanoi. We offer pioneering therapies and a complete massage philosophy. If you have the chance to visit Vietnam and want to enjoy a pampering experience after a few days of tiring travel, why not spend a few hours at Serene Spa? Located in the heart of Hanoi, Serene Spa offers a variety of treatments, from facial care to full‑body massages! Our professional therapists will personalise the service according to your needs, making your experience even more memorable.

-Serene SpaVisitor Information-
Address: 68 Ma May Str, Hoan Kiem Dist, Hanoi (branch 1) and 58 Ma May Str, Hoan Kiem Dist, Hanoi (branch 2)
Branch 1 and Branch 2 are very close to each other, and there is no difference in facilities and services.
Service Hours: Open daily 10:00 AM ‑ 10:30 PM
Serene Spa is housed in a charming, fully renovated 30‑year‑old heritage building. Its new design respects the historical heritage of the building while also embracing a modern touch to meet the standards of today's international high‑end spas. The polished teak flooring, intricately carved panelling, and surrounding aquariums all reflect the building's community roots; while stylish furniture, ambient lighting, and other modern amenities are designed to create the ultimate experience of tranquillity and relaxation for our guests.

FAQs:
1. What can I expect from a full‑body massage at Serene Spa Hanoi?
Upon arrival at Serene Spa Hanoi, you will typically have a private consultation to discuss your preferences and any specific concerns to ensure the treatment is personalised. A full‑body massage generally begins with a warm foot bath, followed by the main massage in a private room. The therapist will use various techniques to relax muscles and improve blood circulation. Expect a serene atmosphere designed to bring you ultimate relaxation.
2. How do I book a treatment at Serene Spa Hanoi?
You can easily book a treatment at Serene Spa Hanoi through trusted online travel platforms such as KKday. By booking through KKday, you can conveniently view available treatments and time slots, ensuring a hassle‑free booking process whether you are at home or travelling. This helps secure your preferred date and time, avoiding disappointment upon arrival.
3. What treatments does Serene Spa Hanoi offer?
Serene Spa Hanoi offers a variety of treatments tailored to different needs. These include different types of soothing full‑body massages, such as traditional Vietnamese massage, hot stone massage, and aromatherapy massage. In addition, they also offer pampering facial treatments and professional foot care services. You can choose the treatment that best suits your wellness goals.
4. Does Serene Spa Hanoi have private rooms for treatments?
Yes, Serene Spa Hanoi emphasises a personalised and intimate experience by offering private rooms for almost all spa packages and treatments. This ensures your comfort and privacy during your treatment. The only exception where private rooms are typically not used is for specialised foot care services, which are usually performed in a comfortable communal area.
5. What are some common spa etiquette tips to note when visiting Serene Spa Hanoi?
When visiting Serene Spa Hanoi, it is customary to arrive a few minutes early for your appointment. To maintain a peaceful atmosphere for all guests, it is polite to speak in a low voice. You will usually be asked to change into a robe before the treatment begins. If you have any health concerns or discomfort during the massage, please feel free to communicate directly with your therapist. Tipping is appreciated but not mandatory.
6. How do I find the nearest Serene Spa branch in Hanoi?
Serene Spa has two convenient branches in Hanoi. To find the one closest to your location, you can usually visit their official website or online booking platforms. Both branches are strategically located within Hanoi, making them easily accessible for both tourists and residents, allowing you to choose the most convenient location to enjoy a relaxing break.
7. Can I personalise my spa experience at Serene Spa Hanoi?
Absolutely. Serene Spa takes pride in offering personalised wellness programmes. Before your treatment begins, you will have a private consultation with your therapist. During this consultation, you can discuss your specific preferences, areas you want to focus on, and any health considerations, allowing the therapist to tailor the treatment to your individual needs for a truly bespoke experience.
8. What should I prepare before going for a treatment at Serene Spa?
Before going to Serene Spa, it is generally recommended to go with clean skin. Avoid heavy meals or alcohol before your treatment. It is also a good idea to inform the spa in advance of any medical conditions, allergies, or if you are pregnant, so they can adjust your treatment accordingly. Be prepared to relax and leave your worries behind.
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