Ritz-Carlton Spa Hong Kong Massage & SPA Experience

Select the date, number of people, and enter one guest name to place the order;

After successful payment, check your email or mobile message, present the e‑ticket QR code to make a reservation in advance, and then show the ticket for check‑in;

Mon‑Fri 11:00‑22:00, Sun/Sat/Public Holiday 10:00‑23:00;

116/F, The Ritz‑Carlton Hong Kong, International Commerce Centre, 1 Austin Road West, Hong Kong;

As displayed in the selected package;

Other personal expenses;

Guests must be aged 18 or above for entry;

(1) Non‑cancellable, non‑changeable, and non‑refundable;

(2) After purchase, please call +852 2263 2040 (Office hours: Monday to Sunday 11:00AM ‑ 08:00PM) at least 24 hours before the experience to book the spa treatment time and Sky Pool usage time;

(3) Please refer to more Treatment Information;

(4) Booking confirmation is subject to the availability of spa session slots. We recommend contacting the spa in advance to secure your preferred time slot;

(5) Late arrivals without prior notice will have their experience time shortened; if late by more than 30 minutes, the booking will be cancelled;

(6) If you have any special health conditions, pregnancy, allergies, or injuries, please inform The Ritz‑Carlton Spa, Hong Kong, as this may affect your ability to book spa services; consult your doctor before using the spa facilities; The Ritz‑Carlton Spa, Hong Kong is not responsible for any adverse effects that may arise from any treatment;

(7) The hotel's operating hours, including restaurants, spa, fitness centre, and swimming pool, are subject to change without prior notice;

(8) We recommend arriving at the spa 30 minutes before your appointment time; please note that all late arrivals will not receive an extension of their spa time;

(9) If you arrive late without prior notice, your appointment will be shortened; if late by more than 30 minutes, the appointment will be cancelled;

(10) Service availability at The Ritz‑Carlton Spa, Hong Kong depends on the merchant's booking status. We recommend calling The Ritz‑Carlton Spa, Hong Kong before booking on KLOOK to ensure your preferred time slot is available for reservation;

(11) This voucher is valid only from Monday to Thursday, excluding weekends and public holidays;

(12) The Ritz‑Carlton Spa reserves the right to modify the terms and conditions without prior notice; all matters and disputes shall be subject to the final decision of The Ritz‑Carlton Spa;