Home
Hokkaido

Sapporo New Chitose Airport Pickup Service in Hokkaido, Japan (24-hour pickup, Chinese-speaking driver, 90 minutes free waiting)

Product QR code
Main image
Like17
Favorite85
Carousel image
Carousel image
Carousel image
Carousel image
Carousel image
Carousel image
Star rating4.5/5
11 reviews >
Star rating
Book 2026‑09‑02 now
Available 2026‑09‑02
Star rating
Non‑refundable and non‑changeable
Please plan your time wisely.
Usage Method

(1) After successful booking, a voucher will be sent to your email. The driver will contact you the day before to confirm the order. Please be patient.

(2) Upon arrival on the day, the driver will guide you to the vehicle. Present the electronic voucher to board.

Inclusions

One‑way airport transfer from Hokkaido New Chitose Airport to city hotels, including vehicle fare, driver service fee, expressway tolls, and parking fees.

Service Hours

The system displays daytime flight prices. For night‑time flights, an additional charge is required to make a booking. Please contact customer service via WhatsApp for a quotation in advance.

Exclusions

(1) Name board service is not included. If needed, please specify in the order remarks and select the name board option when ordering.

(2) Baby car seats are not provided. Infants can be held by hand, which complies with traffic regulations.

(3) Other expenses not mentioned in the inclusions are not covered.

Passenger Capacity

The total number of adults + children (infants can be held by hand) and the luggage carried must not exceed the total number of passengers.

Service Language

Drivers for vehicles with 10 seats or fewer are Mandarin‑speaking drivers.

Waiting Policy

The driver’s complimentary waiting time is within 90 minutes of the flight’s arrival time. Failure to show up without reason or prior notification will be considered a No Show!

Delay Policy

If your flight is delayed, please notify customer service 3 hours in advance. If the delay results in arrival after 21:00, a night‑time service fee will be charged. Thank you for your understanding.

Important Notes

(1) Prices may be adjusted during major holidays in Japan, Hong Kong, Macau, Taiwan, and Mainland China. Customer service will follow up in a timely manner to arrange for price differences. If you are unwilling to adjust, a full refund will be issued.

(2) If the vehicle is fully occupied, it may feel cramped. Passengers who are concerned about this are advised to request a larger vehicle.

(3) When booking a vehicle, please consider the amount of luggage. If there is too much luggage, the number of passengers should be reduced accordingly. If the luggage exceeds the standard and cannot be accommodated, you will need to pay for a taxi on your own.

(4) The last row of seats is often folded down to store luggage, which may cause misunderstandings about the vehicle model (e.g., a 10‑seater may be perceived as a 7‑seater). Please take note.

(5) If you require airport transfer to areas outside Osaka city centre, it is recommended to place the order without payment, and provide hotel information, number of passengers, and travel dates in the remarks. Customer service will contact you to adjust the price before you make the payment.

(6) Vehicles may be in high demand on certain dates. If a specific vehicle model is not available, a larger model or two smaller vehicles will be arranged for pick‑up/drop‑off. Thank you for your understanding.

Cancellation policy
Cancellation
Non-refundable and non-changeableNon-refundable and non-changeable.
Product Details

Japan Hokkaido New Chitose Airport Pickup 24‑Hour Service is specially designed for Chinese passengers, providing pick‑up services at New Chitose Airport. Mandarin‑speaking drivers ensure smooth communication, steady driving, accurate navigation, and attentive service. They will proactively contact you one day before departure, offering a free waiting period of 90 minutes after flight arrival. No matter when or where you arrive at New Chitose Airport in Hokkaido, Hopetrip offers more affordable and high‑quality airport transfer services compared to other travel agencies!

Alphard 7-seat 3rd Gen Regular 5.jpg

Pick‑up Location Tips:

New Chitose Airport Terminal, Hokkaido: The driver will contact you one day in advance. Please keep your contact number accessible. On the day of arrival, make sure to contact the driver for directions to the meeting point.

Reference for 7‑seater vehicle:

3rd Gen Alphard.jpg3rd Gen Alphard 1.jpg

Reference for 10‑seater vehicle:

10-seater.jpg10-seater 2.jpg

Reference for 18‑seater vehicle:

Mini 19-seater.jpg19-seater 3.jpg18-seat layout image.jpg


Frequently Asked Questions about Hokkaido New Chitose Airport Transfer Services:

Q: How do I pay? Is online payment required? Can I just pay a deposit?

A: When booking transfer services on HopeTrip, full payment must be made online. Deposits are not accepted at this time.

 

Q: What is the latest time I can book? Is booking 1 day in advance sufficient?

A: Transfer services require at least 2 days advance booking. Last‑minute bookings made 1 day in advance may incur an urgent surcharge. If you need to book, please contact our online customer service.

 

Q: How many passengers can a 7‑seater accommodate? How are luggage pieces counted? What about children?

A: Minimum booking is 1 passenger per vehicle, maximum 6 passengers (more than 6 requires two vehicles, or you can ask for the price of a 10‑seater). Luggage capacity is up to 6 small pieces per vehicle. We can provide 7‑seater or 10‑seater vehicles based on group size. Vehicle make and model are not specified; pricing is per vehicle.

 

Q: Can I book only pick‑up or only drop‑off?

A: You can book either pick‑up or drop‑off services separately, or book both together.

 

Q: Can I be guaranteed a vehicle after booking?

A: Generally, booking at least 3 days in advance ensures vehicle availability. For special circumstances, please consult customer service.

 

Q: What language does the driver speak? Is Chinese available? Do I need to pay a tip?

A: Most drivers on HopeTrip are Mandarin‑speaking and can communicate in Chinese. Tipping is at your discretion based on service quality.

 

Q: What are typical parking and toll fees? Should I pay the driver on the spot?

A: For booked pick‑up services, waiting time exceeding 90 minutes requires additional overtime fees paid directly to the driver on site. No road or bridge tolls are required for transfer services. Specific driving routes cannot be specified.

 

Q: How can I confirm my booking is successful?

A: After successful booking, customer service will contact you and send a confirmation email within 1 working day.

 

Q: Customer service said my booking is successful, but I haven't received the confirmation email. What should I do?

A: In such cases, the message or email may have been intercepted or automatically deleted. Please check your spam folder. If still not found, you can request customer service to resend it or update your email address for re‑sending.

 

Q: When will I receive the booking confirmation email after booking a transfer service?

A: Typically, after payment is completed, customer service will confirm your order details and send the confirmation email within approximately 1 working day. If you haven't received the driver's contact information 1 day before departure, please contact customer service promptly for assistance.

Section iconMerchant Information
  • Merchant nameiconMerchant name
    Japan Hokkaido Sapporo New Chitose Airport Pickup Service (24-hour pickup available, Chinese-speaking driver, 90 minutes free waiting)
  • AddressiconAddress
    Airport Pickup
  • CityiconCityHokkaido
  • CategoryiconCategoryCar Rental
Section iconProduct Reviews
Customer Reviews (11)100% Good Rating
4.5Overall Rating
  • Guest
    Guest
    2026
    CommentI have bad knees so I walk really slow, driver came all the way into the arrival...
  • Guest
    Guest
    2026
    CommentWe were all talking about wanting to try real Hokkaido soup curry during the rid...
  • Guest
    Guest
    2026
    CommentWe were pretty worried about getting to our resort safely after our late flight,...
Q&A (15)
View All
Q
When will the driver contact me to confirm the pickup details? Do I need to reac...
A
The driver will contact you one day before your departure date to confirm your o...
Q
I’m leaving for Hokkaido the day after tomorrow, can I book this pickup service...
A
Yes, the minimum booking requirement is 2 days in advance. If you book only 1 da...
Q
Do I need to pay toll fees or parking fees to the driver when I get in the car? ...
A
All toll fees, parking fees and driver service fees are already included in your...
Quality assurance
From
HKD1406
Discount Price
Chinese Speaking Driver
No Wait 90 Mins
CalendarDate of Use(Hokkaido local time)
Tomorrow 09/01
Wednesday 09/02
Thursday 09/03
More datesCalendar
DealsDeals
5-seater car
Each vehicle
From
HKD1406
Available 2026-09-02
Non-refundable
e-Ticket
7-seater vehicle
per vehicle count
From
HKD1534
Available 2026-09-02
Non-refundable
e-Ticket
10-seat vehicle
Per Vehicle
From
HKD2045
Available 2026-09-02
Non-refundable
e-Ticket
Live chatSupport hotlinePlatform support