In‑room guests are entitled to complimentary parking. Please register your vehicle plate at the front desk upon check‑in. You may enter and exit the car park multiple times during your stay. For policy details, please call: 0750‑2178888;

Car park enquiry hotline: 0750‑2178110;

Pets are not allowed. If you need to bring a pet, please consult the hotel front desk in advance. Hotel enquiry hotline: 0750‑2175958, 0750‑2178877. We appreciate your understanding;

Guests will have their facial recognition registered at check‑in and may enter and exit the scenic area unlimited times during their stay. The facial recognition is valid until 18:00 on the day of check‑out;

Scenic area opening hours: 10:00‑22:00; Hotel reception hours: 24 hours; Hotel check‑in time: after 15:00; Check‑out time: before 12:00;

Scenic area entrance: Enter through the ticket gate at Chikan Ancient Town Visitor Service Centre. Entry hours: 10:00‑21:00 (ticket gate closes at 21:00);

Minors under the age of 18 are required to provide identification documents when checking in;

Friendly reminder: For the performances "Red Wedding" and "Modern Times", on‑site advance booking via QR code scanning is required. After successful booking, entry is granted with the QR code. Each account may book once per day, with up to 3 tickets per booking. Please arrive 30 minutes early for QR code verification. No entry will be permitted once the performance has started. If performance times are adjusted due to weather, equipment maintenance or special events, please refer to on‑site announcements or the scenic area's mini programme;

Breakfast is served as a buffet or a set meal, priced at ¥98 per serving. Opening hours: daily from 07:30‑10:30;

(1) Free for children under 1.2 metres;

(2) ¥49 per person for those between 1.2 and under 1.5 metres;

(3) ¥98 per person for those 1.5 metres and above;

Ticket information for Chikan Overseas Chinese Ancient Town:

Reception hours: It is recommended to enter the scenic area before 21:00;

How to obtain: At the hotel front desk;

Validity: Valid throughout the stay;

Location of use: Ticket gate at Chikan Ancient Town Visitor Service Centre;

Reservation required: No;

Children's policy: Free for children 1.2 metres (inclusive) and under; ¥75 for those 1.5 metres (inclusive) and under; ¥75 for those under 16 years old; ¥150 for those above 1.5 metres (exclusive);

Other notes: Guests will have their facial recognition registered at check‑in and may enter and exit the scenic area unlimited times during their stay. The facial recognition is valid until 18:00 on the day of check‑out;

(1) Ding‑Ding Tram 1st Floor Ticket (Single Ride)

Reception hours: A tram departs every 15 minutes;

How to obtain: At the hotel front desk;

Validity: Valid throughout the stay;

Location of use: Ding‑Ding Tram boarding point;

Reservation required: No;

Children's policy: Free for children 1.2 metres (inclusive) and under; ¥80 for those above 1.2 metres (exclusive);

Other notes: One person per seat. Please sit in your assigned seat. Overcrowding is not permitted;

(2) Shared Rowboat Ticket (Single Ride)

Reception hours: 10:00 to 21:30;

How to obtain: At the hotel front desk;

Validity: Valid throughout the stay;

Location of use: Visitor Centre Pier;

Reservation required: No;

Children's policy: Free for children 1.2 metres (inclusive) and under; ¥40 for those 1.5 metres (inclusive) and under; ¥80 for those above 1.5 metres (exclusive);

Other notes: Restricted to ages 6 (inclusive) to 80 (inclusive), or height 120 cm (inclusive) to 200 cm (inclusive); Each boat carries a maximum of 6 passengers (excluding infants). The boat departs once it is full with 6 passengers. You may need to queue and wait, and your companions are not guaranteed to be on the same boat. Please follow the arrangements of the pier staff;

The above information is for reference only. Please refer to the hotel's official announcement for details;