New Zealand Polynesian Spa Geothermal Hot Spring Ticket


Valid during the voucher promotion period, the redemption period ends at 23:59 on 12 January 2027
Please present the e‑voucher
09:00‑23:00 (Last entry at 22:00)
(1) Free for children aged 0‑5;
(2) Children aged 0‑8 must be accompanied by a paying adult;
(3) Children aged 15 and above are charged the same as adults;
1000 Hinemoa Street, Lakeside, Rotorua 3010, New Zealand
(1) No outside food or drinks allowed;
(2) The following items are prohibited: cigarettes/e‑cigarettes;
(3) It is recommended that infants must wear swim nappies, which can be purchased at the Spa Essentials gift shop;
(4) Towels and adult swimwear can be rented at AUD 9.95, or purchased at the Spa Essentials store;
(5) This activity is not suitable for prams and wheelchairs;
(6) It is recommended that all infants bathe only in pools with lower temperatures to ensure they do not become dehydrated or faint;
(7) Swimwear must be worn at all times when in the pool; casual clothing and underwear are not allowed in the swimming pool;
(8) Prolonged immersion in hotter pools may lead to dehydration and fainting;
(9) If you have any health concerns, it is strongly recommended that you consult your doctor before booking this ticket to check if it is safe for you to soak in hot springs;
(10) When leaving the pool, be sure to hold onto the handrail to avoid slipping;

Journey Highlights
Diverse Hot Spring Experience: Explore four unique bathing areas featuring 28 pools fed by the Priest Spring and Rachel Spring, offering a mix of alkaline and acidic waters for therapeutic benefits.
Luxurious Lakeside Hot Spring Retreat: Relax in five mineral pools overlooking Lake Rotorua, complete with cold plunge pools, heated loungers, and premium changing rooms.
Adult Pavilion Hot Spring Pools: Enjoy an exclusive area for those aged 12 and above, featuring three acidic Priest Spring pools and three terraced alkaline Rachel Spring pools.
Private Pool Experience: Indulge in a secluded and luxurious soaking experience.
Family Fun Pool: A large freshwater pool with a toddlers' area, deeper swimming zone, water slide, and two mineral hot spring pools for the whole family to relax.

Get ready for a revitalising soak at Polynesian Spa! As New Zealand's world‑famous geothermal bathing destination, this hidden healing sanctuary gifted by nature awaits. Each geothermal mineral spring carries the blessings of volcanic activity, allowing every visitor to shed their fatigue, rejuvenate body and mind, and unlock the most restorative travel experience on New Zealand's North Island.

The hot springs here originate from deep geothermal activity beneath the earth's surface, rich in a variety of precious minerals. The water is exceptionally pure and offers both natural alkaline and acidic properties, each carrying unique therapeutic benefits — the alkaline waters gently nourish the skin, leaving it smooth and refined; the acidic waters effectively soothe muscle soreness and relieve travel fatigue, acting as a natural "mind‑body healer." Having stood the test of time, it has become one of the world's top ten hot springs, beloved by travellers worldwide.


Stroll through the hot spring complex and discover over 30 distinctive thermal pools scattered throughout, catering to the needs of different visitors and unlocking your personalised healing experience. The Deluxe Lake Spa is built right by the lake, allowing you to soak in warm waters while taking in the stunning views of Lake Rotorua — the shimmering water and distant scenery complement each other beautifully, with gentle breezes adding to the pure bliss. The adults‑only Pavilion Pools offer a serene and elegant retreat, shielded from the hustle and bustle, perfect for solitary reflection or a romantic escape with your partner. The Family Pool is warm and inviting, featuring a dedicated play area, making it an excellent choice for family outings. For those seeking privacy, the private bathing options provide an exclusive space to enjoy tranquillity and relaxation to the fullest.


Here, there is no urban clamour — only the gentle murmur of spring waters and soft breezes. The tranquil environment allows you to completely let your guard down and immerse yourself in the embrace of the warm waters. After your soak, you can also opt for signature spa treatments, where professional techniques combined with natural hot spring mineral essences deeply soothe the body and mind, elevating the healing experience to a ceremonial level. The complex also offers a range of hot spring‑derived products for purchase, allowing you to bring this natural healing experience home.


A single Polynesian Spa ticket unlocks an immersive geothermal healing journey. No need to search far and wide — right here, you can enjoy the nourishing benefits of mineral hot springs while admiring the beautiful lake and mountain scenery. Whether it's a relaxing break during your travels or a dedicated healing retreat, you'll leave feeling abundantly rewarded. Answer the call of these hot springs, let the power of nature heal your body and mind, and create the warmest memories of your New Zealand journey.


Guest2026
I wandered in after a long day tramping around the area. Found a quiet little po...
Guest2026
We brought nearly all the family here for a get together, everyone found somethi...
Guest2026
We just came here after a long day of hiking, wanted to soak our sore muscles. W...













