Busan Emergency and Consular Contacts for Travellers

When planning a trip to Busan, knowing the correct emergency contacts and consular locations is essential for a safe journey. This guide outlines key telephone numbers, medical resources, and official diplomatic offices in Busan.

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Emergency Numbers and Helplines

• 112 Police: Report crimes, threats, theft, traffic accidents, or missing persons. State your location first. 24-hour English and Mandarin interpretation is available.

• 119 Fire and Ambulance: For fires, medical emergencies, rescues, marine incidents, and beach accidents. Mobile phone locations are automatically transmitted, and interpretation can be connected.

• 1330 Tourist Information and Interpretation: Offers tourist guidance, phone interpretation for taxis, accommodation, and restaurants, and handles complaints. Available daily from 07:00 to 24:00 in 9 languages.

• 1345 Immigration Contact Centre: Assists with stay, visa, and immigration inquiries, alongside 3-way interpretation for government offices. Available weekdays from 09:00 to 22:00, with 20 languages supported until 18:00.

• 1588-5644 BBB Interpretation Service: Free telephone interpretation provided by volunteers in 20 languages, available 24 hours. Response times may vary due to volunteer connection.

• 1600-0051 Busan Foreigner Integrated Call Centre: Provides consultations in native languages regarding Busan living, law, wages, and immigration. Available weekdays from 09:00 to 18:00 in English, Chinese, Vietnamese, Indonesian, Russian, and Uzbek.

• 182 Lost and Found (Police): File missing person or item reports and check found items. Available weekdays from 09:00 to 18:00 (paid call; online inquiries are also available via Police Civil Portal 24).

• 1339 Korea Disease Control and Prevention Agency: Infectious disease consultation and reporting, such as fevers experienced after travel. Call 119 if an ambulance is required.

Practical Safety Tips

• If you call 112 or 119, state your preferred language, such as English, please, to connect to an interpretation service.

• If you struggle to describe your location, provide nearby building names or numbers found on electric poles or street lamps.

• Common over-the-counter medications like fever reducers and digestive aids can be purchased 24 hours a day at convenience stores.

• For passport loss, arrests, or serious accidents, notify your home country's diplomatic mission immediately.

Consular Offices in Busan

• Consulate General of the United States in Busan: Room 612, Lotte Gold Rose, 993 Jungang-daero, Busan Jin-gu, Busan (47209).

• Consulate General of Canada in Busan: c/o Dongsung Group, 2F, 99 Sinsan-ro, Saha-gu, Busan 49421.

• Honorary Consulate General of New Zealand in Busan: 3rd floor, Pan Star Cruise Plaza, 3 Jungang-dong 2-ga, Jung-gu, Busan.

• Consulate General of Japan in Busan: 18 Gogwan-ro, Dong-gu, Busan (48792).

• Consulate General of China in Busan: 25 Haeundae-ro 394beon-gil, Haeundae-gu, Busan (48089).

• Taipei Mission in Busan: 9th floor, Dongwon Industry Building, 70 Jungang-daero, Jung-gu, Busan (48941).

• Consulate General of Vietnam in Busan: Room 718, Byuksan e-Centum Class One, 99 Centum dong-ro, Haeundae-gu, Busan (48059).

• Consulate General of the Philippines in Busan: 1147-13 Choryang-dong, Dong-gu, Busan (near Choryang Station Exit 5).

• Consulate General of Russia in Busan: 94 Jungang-daero, Jung-gu, Busan (KEB Hana Bank Building, 8th floor, 48939).

• Consulate of Mongolia in Busan: 11 Haeundae-ro 774beon-gil, Haeundae-gu, Busan (48104).

• Honorary Consulate of Germany in Busan: 2nd floor, Busan Tourist Hotel Annex, 24 Gwangbok-ro 97beon-gil, Jung-gu, Busan (48955).