Exploring Seoul Calligraphy Art Museum

Seoul Calligraphy Art Museum, which opened in 1988, is the world's first-ever exhibition venue dedicated to calligraphy. Traditional works as well as contemporary works are continuously presented in 3 exhibition halls. The oriental atmosphere of the calligraphy art museum is the only one in the world which preserves the culture of the Chinese characters, and thus has been drawing many foreign visitors. There is also a calligraphy education academy which is open to the general public.

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Floor Plan

* 2F

* 3F

Available Facilities and Services

* 

Box Office: Seoul Calligraphy Art Museum exhibition tickets are available at the box office (usually located on the 1st level).

* 

Cloakroom: A free cloakroom service is available on the 1st level.

Ticket Purchases, Refunds and Exchanges

All performances, except for children-specific ones, are suitable for elementary school students and older. If proof of age cannot be provided, entry will not be permitted regardless of ticket possession or accompaniment by a guardian (excluding performances aimed at children).

We encourage travel by public transport because you may not be able to enter the venue before the performance start time due to parking lot congestion. Ticket exchange or refund is not available for delays in entering the venue caused by parking lot congestion.

The maximum number of tickets allowed to be purchased per online order (Homepage (PC/Mobile) or SAC PASS App) is 10. If you would like to purchase more than 10 tickets for a group, please call the Call Center (1668-1352). Lost tickets are non-refundable or non-exchangeable as tickets are value instrument papers. We are not responsible for tickets by individual transactions other than purchase through a specified ticketing system or Service Plaza.

Cancellation Fees

| Classification | Cancellation fee | Note |

| --- | --- | --- |

| 10 days before the event | No charge | |

| 9 days to 1 day before the event | 10% of paid amount | In case of tickets purchased up to 3 days before the performance, there will be no cancellation fee if cancelled on the day of the purchase (Call Center: Tue–Fri until 7:00 PM / weekends and public holidays until 6:00 PM; Service Plaza: Tue–Sun until 8:00 PM / Homepage (PC/Mobile): ~23:59) |

| On the day of the event (Seoul Arts Center's planned event) | 90% of paid amount | 2 hours before the event starts (Non refundable at Box Office) |

| Rental event | Non refundable | 1 day before the event |

※ Cancellation Fees for Exhibition Tickets:

* Tickets with Time Slots: Cancellation fees apply according to the same standards as for rental performances at the Seoul Arts Center.

* General Exhibition Tickets: There is no cancellation fee until 7 days after ticket purchase, and a 10% cancellation fee is charged from the 8th day onwards.

Payment Methods

*  Credit card (or check card): Payable up to the event day via Homepage (PC/Mobile), SAC Pass App, Box Office, and Service Plaza (Information & Tickets).

*  Virtual account: Payable up to 5 days before the event day via Homepage (PC/Mobile) and SAC Pass App.

Refund by Payment Methods

A refund is only possible with the same payment method as used in booking:

* Credit card (or check card): Approval cancellation by credit card company within 4 to 5 days from the requested date under the rules of the relevant credit card company. The cancellation fee will be charged to the customer's credit card.

* Virtual account: Refund to the account in the name in which the reservation is made within 2 working days from the requested date after deducting the cancellation fee.

Ticket Cancellation Information

*  Booking online: To cancel a reservation, a customer can check the reservation details in My Page on the website or through Call Center (1668-1352).

*  Phone booking: To cancel a reservation, a customer can check the reservation details in My Page on the website/SAC Pass App or through Call Center (1668-1352).

*  If a customer received booked tickets through visiting Service Plaza or mail delivery: A customer must return tickets to Service Plaza until one (1) day before the event day to get a refund. Service Plaza Operating Times: Tue–Sun: 9:00 AM–8:00 PM (Closed every Monday, and on Lunar New Year's Day and Chuseok).

Partial Cancellation

Partial Cancellation is allowed EXCEPT FOR the tickets paid by gift card, and special offers like 'buy one get one free' tickets. For more information and inquiry, please contact our Call Center at 1668-1352.

How to Receive a Ticket

*  Box Office: Ticket pickup at the venue on the event day. It operates one and a half hours prior to the start of a performance through its intermission, and without a break, it operates until 30 minutes after the start of the performance.

*  Service Plaza: Located in the Vitamin Station. In-person service operates Tue–Sun: 9:00 AM–8:00 PM (Closed every Monday and on Lunar New Year's Day and Chuseok). Call Center: 1668-1352 (Tue–Fri: 9:00 AM–7:00 PM / Weekends and public holidays: 9:00 AM–6:00 PM / Lunch break: 12:00 PM–1:00 PM, closed every Monday and on Lunar New Year's Day and Chuseok). Not for tickets booked through other ticket agencies' sales channels.

*  Ticket Delivery: Mail delivery request is available only for a ticket booked no later than 2 weeks (14 days) before the event day. Delivery charge is prepayment of KRW 3,700 per delivery. The time it takes a ticket to arrive is within 5 working days from the mail delivery request.

*  Note for receiving a ticket: Customers who have benefited from discounts must be able to present proof of eligibility when collecting discounted tickets. If a customer fails to present such certification, he or she must pay for the full ticket price to enter the venue. The Box Office is very crowded when an event is about to begin, so we strongly recommend collecting your ticket at least 30 minutes before the performance starts.

Practical Tips

* Travel by public transport is encouraged to avoid issues with parking lot congestion.

* Ensure you have your proof of age or discount eligibility ready when collecting tickets or entering the venue.

* Contact the Call Center at 1668-1352 for group bookings exceeding 10 tickets or partial cancellation inquiries.

Source

https://www.sac.or.kr/site/eng/show/show_view?SN=78073