河內獲評全球第二友善客服城市：東南亞唯一上榜｜河內旅遊
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河內顧客服務河內排名河內景點
根據英國比價平台 MoneySuperMarket 最新公佈的全球調查，越南首都河內被評為「全球第二友善的客服城市」，僅次於蘇格蘭的愛丁堡，也成為東南亞唯一擠進前十名的城市。這份殊榮肯定了河內服務業人員的温暖與好客。
河內排名全球第二、東南亞唯一
MoneySuperMarket 透過分析全球 107 個城市、超過 10 萬則餐廳、景點、娛樂場館與休閒活動的顧客評價，整理出「全球十大客服最友善城市」。河內以 58.6% 的正評客服比例名列第二，是前十名中唯一來自東南亞的城市。
友善與好客是越南的文化底藴
報告指出，友善的服務人員與貼心的顧客服務，是河內帶給旅客美好體驗的重要因素。這份好客精神，正反映了越南長久以來重視社羣互助、社會和諧與以客為尊的文化價值。
2026 全球十大客服友善城市排行榜
1. 愛丁堡（蘇格蘭）59%
2. 河內（越南）58.6%
3. 利物浦（英格蘭）58.3%
4. 巴黎（法國）57.5%
5. 都柏林（愛爾蘭）57.3%
6. 蒙特婁（加拿大）56.8%
7. 維也納（奧地利）55.6%
8. 阿布達比（阿聯酋）55.3%
9. 伯明罕（英格蘭）54.2%
10. 布里斯托（英格蘭）53.7%
近年來，越南屢次被選為全球最歡迎旅客的國家之一。對計畫造訪越南的旅客而言，河內的熱情好客正是這座千年古城最迷人的風景之一。
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