Tokyo Narita Airport Pickup Service (24-hour pickup available, Mandarin-speaking driver, 90 minutes free waiting)


(1) After successful booking, a voucher will be sent to your email. The driver will contact you one day in advance to confirm the order. Please wait patiently;
(2) Upon arrival on the day, the driver will guide you to the vehicle. Simply show the electronic voucher to board;
One‑way airport transfer from Tokyo Narita Airport to Tokyo city hotels, including vehicle fee, driver service fee, expressway toll, parking fee, etc.;
The system shows daytime flight prices. If it is a night flight, an additional surcharge is required for booking. Please contact customer service via WhatsApp for a quotation;
(1) Name board service is not included. If needed, please leave a note when placing the order and select the name board option;
(2) Baby seats are not provided. Infants can be carried by hand, in compliance with traffic regulations;
(3) Other fees not mentioned in the inclusions are not covered;
The total number of adults + children (infants can be carried by hand) + the number of luggage pieces carried must not exceed the total number of passengers;
Drivers for vehicles with 10 seats or fewer are Chinese‑speaking drivers;
The driver's complimentary waiting time is within 90 minutes after the scheduled flight arrival time. Failure to show up after that without any reason or prior notification will be considered a No Show!
In case of flight delay, please inform customer service 3 hours in advance. If the delay results in arrival after 21:00, a nighttime service surcharge will apply. Your understanding is appreciated;
(1) Prices may be adjusted during major holidays in Japan, Hong Kong, Macau, Taiwan, Mainland China, etc. Customer service will follow up and contact you regarding the price difference. If you are unwilling to adjust, a full refund will be issued;
(2) If the vehicle is fully occupied according to the standard capacity, it may feel crowded. Passengers who mind this are advised to consider upgrading to a larger vehicle;
(3) Please consider the amount of luggage when booking. If there is too much luggage, the number of passengers should be reduced accordingly. If the luggage exceeds the standard and cannot be accommodated, passengers will need to pay for a taxi on their own;
(4) The last row of seats is often folded down to store luggage, which may cause misunderstanding about the vehicle model (e.g., thinking a 10‑seater is a 7‑seater). This is hereby clarified;
(5) If you need airport transfer to/from areas outside Tokyo city, it is recommended to place the order without payment first and leave a note with hotel information, number of passengers, and travel date. Customer service will contact you to adjust the price before you pay;
(6) Vehicles may be tight on certain dates. If a particular vehicle model is unavailable, a larger model or two smaller models will be arranged for the transfer. Your understanding is appreciated;

24‑hour airport pick‑up service at Narita Airport in Tokyo, Japan is specially designed for Chinese travellers. With Mandarin‑speaking drivers, communication is hassle‑free, driving is steady, routes are accurate, and service is attentive. The driver will proactively contact you the day before departure, and will wait for free for 90 minutes after flight arrival. No matter when or where you arrive at Narita Airport in Tokyo, Hopetrip can provide you with airport transfer services that are cheaper and of better quality than other travel agencies!

Airport Pick‑up Location Notice:
Narita Airport Terminal: The driver will contact you one day in advance. Please keep your contact details accessible. On the day of arrival, please contact the driver to guide you to the meeting point.
Reference for 7‑seater vehicles:


Reference for 10‑seater vehicles:


Reference for 18‑seater vehicles:



Frequently Asked Questions about Airport Transfer at Tokyo Narita Airport, Japan:
Q: How do I pay for the fee? Do I need to pay online? Can I just pay a deposit?
A: When booking airport transfer services on HopeTrip, all fees must be paid online. Deposit payment is currently not supported.
Q: What is the latest time I can book? Is booking 1 day in advance enough?
A: Airport transfer services must be booked at least 2 days in advance. If you book 1 day in advance, an express fee may be charged. If you need to book, please contact our online customer service.
Q: How many people can a 7‑seater vehicle carry at most? How are the number of people and luggage calculated? What about children?
A: One vehicle can be booked starting from 1 person, with a maximum of 6 passengers. (If there are more than 6 people, two vehicles are needed, or you can ask customer service for the price of a 10‑seater vehicle.) Each vehicle can carry a maximum of 6 pieces of small luggage. We can provide 7‑seater or 10‑seater vehicles based on the number of people. Specific vehicle models are not designated, and pricing is calculated per vehicle.
Q: Can I book only airport pick‑up or drop‑off?
A: You can book airport pick‑up or drop‑off services, or both together.
Q: Can you guarantee a vehicle after I book?
A: Usually, booking 3 days in advance ensures vehicle availability. For special circumstances, please consult customer service.
Q: What language does the driver speak? Can they speak Mandarin? Do I need to tip?
A: Most HopeTrip drivers are Mandarin‑speaking and can communicate in Chinese. They drive unlicensed private vehicles, and tipping is at your discretion based on service quality.
Q: How much are parking and toll fees? Do I pay them directly to the driver?
A: For chartered airport pick‑up, if waiting exceeds 90 minutes, overtime fees must be paid to the driver on‑site. No toll or bridge fees are required for airport transfers, and specific driving routes cannot be designated.
Q: How do I confirm that my booking is successful?
A: After successful booking, customer service will contact you and send a confirmation email with the booking confirmation within 1 working day.
Q: Customer service said my booking was successful, but I didn't receive the confirmation email. What should I do?
A: In such cases, the SMS or email may have been blocked or automatically deleted. You can check your spam folder. If it's still not there, you can ask customer service to resend it, or update your email address and have it resent.
Q: After booking airport transfer services, when will I receive the booking confirmation email?
A: Usually, after payment is completed, customer service will confirm your order details and send the confirmation email within approximately 1 working day. If you still haven't received the driver's contact information 1 day before departure, please contact customer service promptly for assistance.
Merchant nameJapan Tokyo Narita Airport Pickup Service (24-hour pickup, Mandarin-speaking driver, free 90-minute waiting)
AddressAirport Pickup
CityTokyo Prefecture
CategoryCar Rental
Guest2026
I had my light stick in my backpack that I brought from HK, the driver said his ...
Guest2026
I had a big box of my favourite HK instant noodles that I couldn’t bear to leav...
Guest2026
My little shih tzu got scared of the airport announcements so I gave him a small...








