Seoul Climate Companion Card Guide for Travellers

Travelling around Seoul is straightforward when utilising integrated public transport passes. The Climate Companion Card is an integrated regular pass that permits unlimited use of public transport services, including subways, buses, Ttareungyi public bicycles, and the Hangang bus, during a selected usage period after a single fare top-up.

Scope of Service and Coverage

The pass covers specific networks within the metropolitan area. Users can access subways in the Seoul region along with designated Gyeonggi sections, city and village buses licensed by Seoul city, Ttareungyi, and the Hangang bus.

However, certain lines are excluded from the service range. Users cannot board the Shinbundang Line, GTX, subways located outside the Seoul region, metropolitan or airport buses, or buses licensed by other regional authorities. For buses, Seoul-licensed city and village buses can be utilised even when boarding or alighting outside the Seoul region, including trunk, branch, village, late-night, and circular buses.

For subways, passengers must board within the service range. If a passenger boards within the range and alights at a station outside the coverage, such as boarding at Jongno 3-ga in Seoul and alighting at Indeokwon in Gyeonggi, the pass cannot be used. The station staff will collect a separate fare covering the full trip from the boarding station to the destination, and one un-tagged exit will be recorded.

Exceptions apply when boarding within the service range and alighting at specific outer stations, such as Seoknam to Kachiul on Line 7, or Incheon International Airport Terminal 1 to Terminal 2 on the Airport Railroad. Boarding at these specific outer stations is not permitted.

Ticket Types and Pricing Structure

Validity periods run from the first train at 04:00 on the start date until the last train on the expiration date, typically 04:00 on the following day.

30-Day Passes

* Standard 30-Day Pass: 62,000 won (Without Ttareung: , With Ttareung: 65,000 won using , With Hangang Bus: 67,000 won using , With Ttareung and Hangang Bus: 70,000 won using )

* Youth and Teen Discount (Ages 13 to 18 / Ages 19 to 39): 55,000 won (without extras) up to 63,000 won (with Ttareung and Hangang bus).

* Multi-child Parent Discount (2 children / 3 or more children): 45,000 won (without extras) up to 53,000 won (with Ttareung and Hangang bus).

* Low-income Discount: 45,000 won (without extras) up to 53,000 won (with Ttareung and Hangang bus).

Short-Term Passes

Short-term passes do not include Ttareung or the Hangang bus, start immediately upon top-up on the purchase date, and cannot be pre-purchased.

* 1-Day Pass: 5,000 won

* 2-Day Pass: 8,000 won

* 3-Day Pass: 10,000 won

* 5-Day Pass: 15,000 won

* 7-Day Pass: 20,000 won

Card Types and Purchase Methods

Passes are available as mobile cards for Android phones running OS 12 or higher, or physical cards suited for iOS devices and digital minorities.

* Mobile Card: Download the Mobile Tmoney or Samsung Wallet app, sign up, and issue or top-up the pass. Payment methods include account transfer and credit or check cards in the user's name.

* Physical Card: Purchase a physical card for 3,000 won at Seoul Metro station customer service kiosks on Lines 1 to 8, or at convenience stores near stations on Line 9, Ui-Sinseol Line, and Sillim Line. Users must register the card on the Tmoney Card & Pay website before top-up. Payment methods at station unmanned charging machines include cash, credit, and check cards.

How to Use the Card

Users must tag their mobile or physical card when boarding and alighting subways and buses.

Failing to tag out twice accumulates two missed tags, resulting in a 24-hour service suspension starting from the most recent boarding time.

For Ttareung public bicycles, register the Climate Companion Card number via the Tmoney GO app to receive a 2-hour bicycle usage pass during the validity period.

Practical Tips

* Card Registration: Physical cardholders must register their card on the Tmoney Card & Pay website to enable refunds and use Ttareung.

* Refund Policy: Refund amounts equal the top-up payment minus actual public transport usage and a 500 won fee. Refund requests must be submitted within the validity period.

* Customer Support: Policy inquiries are available via Dasan Call Center at 02-120. Top-up, discount verification, refund, and error inquiries can be directed to Tmoney Customer Center at 1644-0088.

Source

https://news.seoul.go.kr/traffic/archives/510651